Materials & Care
At DeiLune, we are dedicated to offering exquisite handmade jewelry sourced from talented artisans in Africa. This Materials and Care Policy outlines our guidelines for the materials used in our jewelry pieces and provides information on how to properly care for them. Please read this policy carefully before making a purchase from our website.
Materials Selection:
- We take pride in sourcing authentic and high-quality materials for our handmade African jewelry.
- Our artisans use a variety of materials, including African beads, gemstones, metals, and natural elements like wood, bone, and seeds.
- Each product listing on our website provides detailed information about the materials used in the jewelry piece.
Product Care Instructions:
- To ensure the longevity and beauty of your handmade African jewelry, it is crucial to follow the care instructions provided with each product.
- General care instructions include guidelines for cleaning, storage, and handling of the jewelry.
- Please note that certain materials may require specific care instructions, and it is important to adhere to them.
Cleaning and Maintenance:
- Clean your jewelry gently using a soft, lint-free cloth to remove dust, dirt, or fingerprints.
- Avoid exposing your jewelry to harsh chemicals such as perfumes, cosmetics, or cleaning agents, as they can damage the materials.
- Remove your jewelry before engaging in activities like swimming, bathing, or exercising, as exposure to moisture and excessive heat can affect its quality.
- For jewelry with gemstones, refer to specific care instructions to ensure their long-term beauty.
Storage:
- Store your handmade African jewelry in a cool, dry place, away from direct sunlight and humidity.
- To prevent tangling or scratching, store each piece separately or use soft pouches, jewelry boxes, or compartments.
- Avoid storing jewelry in areas with extreme temperature fluctuations, such as near heating vents or windows.
Repair and Maintenance:
- In case your handmade African jewelry requires repair or maintenance, please contact our customer support for assistance.
- Our team will guide you on available options for repair or provide recommendations for trusted local artisans who can assist you.
Authenticity:
- We guarantee the authenticity and craftsmanship of our handmade African jewelry.
- As each piece is handcrafted, slight variations in color, texture, and design may occur, adding to the uniqueness and beauty of the jewelry.
Returns and Exchanges:
- Please review our Returns Policy for information on returns, exchanges, and refunds.
By making a purchase from DeiLune.com, you acknowledge and agree to comply with this Materials and Care Policy. We reserve the right to update or modify this policy at any time, and any changes will be effective immediately upon posting on our website. If you have any questions or need further assistance regarding materials or care instructions, please contact customer support.
Last updated: May 2023